COVID changed a lot of things for a lot of people. Being empathetic is one of those “soft skills” that have become more crucial for leaders, especially during times like these.
There are more than a few reasons why being empathetic is critical for leaders during times like these. Here are the most important reasons.
We’re All People
Sometimes in the working world, it can be too easy to lose sight of the fact that we are all people. We have emotions and things in real life that can impact how we think and feel. During times like these, that is especially true.
Being empathetic as a leader means recognizing that human element. People are dealing with illness and consequences that no one could have foreseen before COVID.
Making a Connection
A connection with leadership can help employees find a deeper motivation and drive to be productive. Knowing that those in charge are attentive and that they care can make a world of difference for any employee.
Working for someone who doesn’t seem like they care can create a disconnect that makes it hard to be fully invested. But empathetic leaders are frequently much easier to work for. Knowing that the person cares is crucial for the leader/employee relationship.
Driving Productivity
Productivity remains the most important thing even if everyone is working from home instead of in the office. Without direct interactions, it can feel difficult for leaders to ensure that productivity standards are being met.
Taking the time to check in on employees can drive home the prior points. That knowledge that leaders care enough to ask important personal questions can mean keeping productivity clicking at a high rate. Ignoring issues or failing to check in can mean employees are not doing what they are supposed to, which can drag productivity down. It is a balance that can be achieved with proper communication and care.